I refill my cat's food slots in the late evening and add a freshly frozen ice pack to ensure the food stays cool throughout the night. In the morning, about 7-8 hours later, I swap out the used ice pack for a freshly frozen one before heading to work. It's a quick and easy process, making it very convenient!Pros:~ Keeps food fresh for 8+ hours~ Simple to use and swap outCons:Over time, the ice packs can develop a smell. But, this is expected since they warm to room temperature and stay under pet food for about 8 to 10 hours daily. It’s not a fault of the product itself. To manage this, I recommend washing the room-temp ice packs with mild soap and COLD water after every other use.I currently have this set along with the pack that came with the feeder itself, but I wish I had yet another pair to make cleaning even easier! Especially to cover those times when I forget to place the room-temperature packs back into the freezer. It is helpful to always have a backup ready.This product has been a lifesaver for my family and my cat. For the best experience, I def recommend purchasing an extra set (or even 2 lol) so you can always keep your cat's food fresh and cool. Trust me... Your cat will thank you!

So I bought this feeder in October of 2024. It was a life saver in feeding my two cats that I had put on a diet. The instructions are simple. Setting the times is easy and you can clean everything easily and take the main battery base out easily to clean the bottom part as well.Now flash forward to now, early February. The feeder has stopped working for no apparent reason. But I wasn't worried, with how well this product was made I believed that they must have great customer support. They do. I emailed them with a video of the feeder not working and they emailed me back on the same day.With some troubleshooting and me sending a few more pictures ,it was concluded that the feeder wasn't working and we didn't know why. Within two days of that first email I have a new one being mailed to me.I can't recommend this product and this brand enough.

I am currently fostering a cat, and I wanted to go away for the weekend. I am a cat person, and I've had cats before, and I know they can be left a few days by themselves with dry food - however, this cat is on medication that needs to be mixed into wet food, so I knew I needed to come up with a solution. I had heard of automatic feeders with ice packs before, and this one seemed to fit the bill quite nicely.First, I want to say this - when using this device, use common sense. You can't leave wet food in this thing for a week. Obviously it will not keep even with the ice packs, and there is even a warning in the instructions telling you not to do so. However, you can use this to portion out wet food for two-ish days, or dry food every day. Someone suggested freezing food into pucks to help the food last longer, and I do feel that helps a lot. I also purchased a separate set of ice packs so I can freeze one set while the other is being used. Still, I only portion out wet food for MAYBE 18 - 24 hours - I don't trust the food to be well enough to eat past that time. So again, use common sense.The next thing is the instructions do not use the best grammar, and so it makes it a bit confusing, specifically how to set up a feeder schedule for more that a day. Here is what I have learned - if you want the cycle to feed your pet TWICE A DAY (once at 9am and once at 9pm, for example), set the feeding times for two meal periods - one to 9am and 9pm - then don't set any more meal times, aka, leave the other four remaining times empty! (which, by the way, happens when you set those times to 12am) Then feeder will continually rotate at those two specific times - 9am and 9pm, or whatever two times you have set. The 6 meal times are for 6 specific meals out of a 24 hour period (such as if you want to feed your pet at 4am, 8am, 12pm, 4pm, 8pm, and 12am again). If you just need TWO meal periods (or three, ect), then just set two times and leave the other 4 blank. It took me a while to figure that out because the directions kinda/sorta say that, but again, the English isn't the best so actually using the machine is what helped me figure it out. I found that when setting Meal 1 to 9:30am, Meal 2 to 9:30pm, and Meal 3 to 10AM, and meal 4 to 10PM, the machine would override the separate meal periods at rotate at 9:30am and 10am on the same day. I hope this makes sense! This was the biggest stumbling block when getting this machine, but again, playing around with it helped me figure out the correct way to use it.As for the physical set up - I am not sure how people can't get this thing aligned, it's really rather straightforward, but perhaps I am missing something. I have taken it apart to clean it and put it back together a few times at this point and have had no issues with realigning it.Another tip - every time you turn on the machine, you have to reset the current time, but your meal periods will be saved. This may be annoying to some but I don't mind having to set the current time every time, it's very easy to do so. And the battery life is great, too!This thing has come on handy many times since I purchased it. If I want to go out for a late night and want to ensure the cat is eating at her specific time, I can turn it on and put the food in one slot, and just use it for one night. It gives me peace of mind knowing she is getting fed!And for those complaining about 'whisker fatigue...' If you are using this for one to two nights, your cat will be fine, I promise. My foster cat has eaten meals out of this thing with no problem. If you were using this around the clock, I can understand why the cat would get whisker fatigue - but again, every cat is different.Overall, I am very pleased with this purchase!

Habe die Kühlakkus für mein Futterautomat für meine Katze gekauft. Bin echt zufrieden.

Ever since is started using it it really changed my sleep! My cat doesn’t wake me up at 5 am to eat. It seems complicated in the beginning to set the timer but it’s so easy later, and you just need to set it on first day of your preference and it will keep working. Battery lasts for a month! So great! I only put one wet meal in the morning and use one ice on the side of the meal. Highly recommended! However seen some people posting you can keep the wet food for 24 hrs inside, i wouldn’t recommend as the ice pack melts literally overnight in 8-9hrs so it’s meant to be with that timeframe.Great product!

Saved me a lot of sleepless nights! Works great no issues